IP based, mobile enabled and viewable home monitoring and surveillance system
Recent Update: Feb 20, 2013
Why There Is No Real Time Video In My Browser
There are a couple of reasons why you can't view stream video in your browser

 

1.Unsupported browser. Many IP cameras only support stream video  in specific browser, for example, IE. If you visit our website with an unsupported browser, you won't be able to watch stream video.

  • Workaround :the only way you can use is to press auto-refresh button in our web site to update the snapshot in a couple of seconds.

2. Firewall setting. This is the common reason for users behind corporation firewall can't play back stream video due to the firewall block many ports

  • Workaround :No good solution for firewall setting. You may need to config your IP Camera to use port 80 if possible.

3.Browser Setting. The component of IP camera for stream video, such as ActiveX,  usually is not allowd to download and run directly in your browser by default. Please see below for detail information how to fix it.

3. No good solution for firewall setting. You may need to config your IP Camera to use port 80 if possible.
Special Note for ActiveX Control
However, most Live Video  problem is caused by ActiveX Setting in IE, please follow the below steps to configurate ActiveX settings in IE
Step 1. Internet option->Security->Intenet->Custom level
Step 2. Find ActiveX Item and set download unsigned Activex controls to prompt, initialize and scrrpt controls not marked as safe for script to prompt

Step 3. Test setting. Please open a new browser windows to test wethether it works or not.

If there is still no video, after you change the ActiveX setting as above, please continue as below
If there is still no live video showing in browser even you already configurate the ActiveX setting as above, it means the activex component is not downloaded to your browser for some reason. You need to manualy download the activeX component.

Please following the following steps to start:
 
Step 4:
Find User Name and password for your camera.
The User Name  for your camera is:
The Password for your camera is:  
Step 5:
Launch a popup windows to acess your camera directly, in which you need the username and password shown above in green.
Step 6:
Log into your camera in the popup windows with  the username and password shown above in green.
Step 7:
Download ActiveX Control. When you log into your camera, you should got notificaitn from the information bar in your browser and right click and click install.
Step 8:
Install ActiveX Control. After download the activeX control, you will get IE Security Waring, you need click Run to install

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